VANTAGE Always On Tax Determination
Support helpdesk and information hub
Vantage is Meridian's support and service package that ensures your tax determination is always available and 100% correct.
The key components of Vantage are the Product Information Hub and the Vantage Service Desk. The Information Hub provides comprehensive information on using the tax determination application and platform. The Vantage Service Desk enables you to log and monitor your technical and customisation requests.
Information Hub
The Information Hub provides the latest details on using the Arco Tax Determination application. This includes everything you need to configure and manage the application, including VAT decision information and support via the API tracker.
- System access information
- Data configuration details
- System settings
- User maintenance
- Decision history via API Tracker
Vantage Service Desk
Vantage Service Desk is backed by many Meridian’s many years of tax expertise, and technological excellence in developing automation solutions. Any issues or challenges you have with tax automation can be logged to the Service Desk.
- Backed by years of Meridian tax expertise
- Direct access to technology and VAT experts
- All issues can be logged
- Issues attended to within 24 hours
- Ensures Always On Tax Determination
- Monitor progress directly
- Enables you to respond effectively to circumstantial changes including reorganisation and tax legislative changes
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